Terms of service

  • Returns not accepted once the product has been removed from the box
  • Two year in home service warranty
  • Lifetime warranty on the steel mechanism under normal use and service as long as the chair is in use by the original owner
  • We reserve the right to replace only the part of the steel mechanism that may be defective

  • WARRANTY EXCLUSIONS

    This warranty does not extend to fabric and excludes steel frame chairs.

    ■ Circumstances beyond our control

    ■ Repairs and/or modifications made to any part without specific consent by us

    Exclusions also include components with damage caused by:

    ■ Contamination

    ■ Abuse, misuse, accident, or negligence

    ■ Battery fluid spillage or leakage

    ■ Commercial use or use other than normal

    ■ Improper operation, maintenance, or storage